RTI Management System
Question 1: How to add an RTI in the RTI Management Module?
Answer : In RTI Management, one can add the RTI by logging into the portal and then following the below steps:
Launch the RTI Module
Click on Manage RTI from the left panel menu options
Click on Add New RTI
Fill in all the details asked in the Add RTI Form
Click on Add RTI to add the RTI into the portal
Question 2: How to mark an RTI to the First Appellate Authority?
Answer : For marking an RTI to the FAA (First Appellate Authority), the RTI must have passed the deadline which can be set in the RTI-FAA Settings under RTI settings.
Once an RTI crosses the deadline, the Mark to First Appellate Authority option will appear next to the RTI in the Manage RTI option. Clicking on that will mark that RTI to the FAA.
Question 3: How to generate reports in the RTI module?
Answer : In the RTI module, one can generate the reports by logging into the portal and then following the below steps:
Launch the RTI Module
Choose the Reports option from the left panel menu options.
Select the Start Date and End Date and the Service for which reports need to be generated
Click on Fetch and the report will be shown
Question 4: How many roles are there in the RTI module?
Answer : There are 4 roles in the RTI module:
rti_officer
rti_department
rti_first_appellate_authority
rti_admin_view
Question 5: In the RTI module which role is mapped with the CPIO account?
Answer : rti_officer is the role mapped with the CPIO account.
Question 6: Is there any limitation in the number of files to enter in this module and the size of the file attached?
Answer: The Samarth team explained that there is no such limit for no. of files to be added in but there is a 5 MB limit for the size of the attached document for a file.
Question 26.7: Can we assign the rti_officer role to multiple accounts?
Answer : Yes, we can assign the rti_officer role to multiple accounts.
Question 8: What is the difference between “Forward RTI” and “send Email” ?
Answer : Forward RTI button is used to forward RTI to any of the departments and from the “send email” button, one can directly communicate with the seeker from the portal itself.
Question 9: One RTI may pertain to multiple departments, how to address that?
Answer : University/HEI can select multiple departments while forwarding the RTI.
Question 10: Where to read responses before accepting RTI?
Answer : In the “Manage RTI” section, by clicking on any RTI registration number and scrolling down, there we can view responses and also there is a view button to see uploaded RTI documents.
Question 11: As per RTI Rule 2012, No RTI Fee is required to be paid by the user who is below the poverty line. In this regard, the applicant has to attach a copy of the certificate of BPL. So my question is that, Is there any section available to upload or see the said certificate of the user from either of the sides?
Answer : There is an option of additional RTI upload, University/HEI can upload and view BPL certificates over there. The additional RTI fee is non-mandatory so module admins can skip fees while entering the details of the RTI in the portal.
Question 12: Is there any way to capture the amount to be taken from an RTI applicant for supplying photocopy documents?
Answer : This provision is not currently available in Samarth eGov Suite.
Question 13: How will the department know about the RTI?
Answer : Samarth explained the department login by forwarding a dummy RTI from the admin login in the demo portal.
Question 14: What is the difference between “Forward RTI” and “send Email”?
Answer : Forward RTI button is used to forward RTI to any of the departments and from the “send email” button, one can directly communicate with the seeker from the portal itself.
Question 15: One RTI may pertain to multiple departments, how to address that?
Answer : University/HEI can select multiple departments while forwarding the RTI.
Question 16: Where to read responses before accepting RTI?
Answer : In the “Manage RTI” section, by clicking on any RTI registration number and scrolling down, there we can view responses and also there is a view button to see uploaded RTI documents.
Question 17: Is there any way to capture the amount to be taken from an RTI applicant for supplying photocopy documents?
Answer : This provision is not currently available in Samarth eGov Suite.
Question 18: Why to use the RTI module instead of the RTI portal from govt. ?
Answer : RTI module can be used for University Bookkeeping.