User Management
Question 1: What are the steps to add new users?
Answer: The admin can only create and manage users with the “Setting” role assigned to him/her. The below-mentioned steps need to be followed:
Settings » User Management » Add New Account » Enter all required details » Add User
Question 2: What are the steps of mapping user roles?
Answer: The admin can only map the users with the “Setting” role assigned to him/her. The below-mentioned steps need to be followed:
Setting » User Management » User Role Mapping » Select Username » Assign Role to User
Question 3: What are the steps to export all users?
Answer: The admin can only export all users with the “Setting” role assigned to him/her. The below-mentioned steps need to be followed:
Setting » All Users » Select Columns » Export
Question 4: How can the admin send invite mail to existing users?
Answer: The admin can only send the invite mail to users with the “Setting” role assigned to him/her. The below-mentioned steps need to be followed:
Setting » All Users » Click Checkbox » Invite Mail
Question 5: How to create an Administrative account for two employees with the same designation in the same OU?
Answer: While creating an organigram, please provide two different unique identification codes and after that, the Administrative account can be created for two employees with the same designation in the same OU.
Question 6: How can we change the password of already existing accounts?
Answer: Password reset can be done by clicking on the lock button in the “All Users” section of Samarth User Management.
Question 7: How can we find the number of accounts associated with an employee?
Answer: The University can use the filter option corresponding to the Employee Name available in the “All User” section of User Management.
Question 8: The additional parameters can be configured in the settings of the Employee Management module.
Answer: The additional parameters can be configured in the settings of the Employee Management module.
Question 9: Can the user id and password for students can be created in the new update?
Answer: No, this update is only for employee accounts, for students, there will be another module where the Institutes will be able to manage the accounts of students.
Question 10: Is 2-Factor Authentication possible in the new update?
Answer: The 2-Factor is provided while adding the new user, this feature is user-based, the user can disable and enable it via updating user details whenever required.
Question 11: Where can we find the log files and activity tracking of all the users?
Answer: The logs are available at Identity Authentication Tracking which can be accessed by the Administrator.