RTI Management System


The Right to Information (RTI) Act provide right to information for citizens to secure access to information under the control of Public Authorities, to promote transparency and accountability in the working of every Public Authority. The RTI module is used to manage the RTI files within the University.

Just like the other samarth modules, this will also have Role-based access control (RBAC).This is a method of access security that is based on a person’s role within the University. Role-based access control is a way to provide security because it only allows the user to access the information they need to do their jobs while preventing them from accessing additional information that is not relevant to them. Following are the roles in RTI Moule:-

  • RTI Admin Account

  • CPIO Officer

RTI Admin Account

Login Screen

Login into the portal With the Admin Account ID and the password provided. The admin account will have access to all the modules implemented in the university. Following is the dashboard screen of the Admin Account.

This account is assigned to the Central Public Information Officer (CPIO) of the university. Following are his roles:

  • Add/Register the new RTI in the RTI portal.

  • He has the authority to assign RTI to different organizational units

  • Can disable the RTI

  • He can Assign the RTI to the First Appellate Authority if the applicant’s appeal is made (However, the marking of the RTI to the First Appellate Authority is highlighted once the RTI exceeds 37 to 60 days).

  • Department Login Account: This account is Department-specific. Following are the roles of this account

  • They can view the RTI which has been assigned to their department.

  • They can update their response for the RTI assigned to them by button using the 'Modify' option.

  • First Appellate Authority (FAA) Account: This account is assigned to the First Appellate Authority of the University. The FAA will receive the RTI when the admin assigns him the RTI, which will exceed 37-60 days. Following are the roles of this account.

  • They can view the RTI on which appeal has been made

  • They can update their response for the RTI assigned to them by button using the 'Modify' option.

CPIO Officer

The CPIO Officer login has the following options:

  • Dashboard

  • Manage RTI

  • Activity Logs

  • Settings

Click on the RTI section on the left to view these sections.


We can view the RTI of various sections in the Dashboard. Following is the dashboard for RTI Admin Account:

Following are the four status of RTI:

  • New - This section shows the list of new RTI filed.

  • Pending - This section shows the list of Pending RTI in various departments of the Universities.

  • Responded - This section shows the list of RTI in various university departments from which the CPIO got the response.

  • Marked to First Appellate Authority (FAA)- This section shows the list of RTI which are assigned to the FAA.


In the Dashboard section, we can see a graphical representation of the RTI status, i.e., New, Pending, Responded, and Marked to First Appellate Authority. We can view the list of RTI that crossed the submission date and RTI that have less than seven days of response at the bottom of the dashboard page.

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We can view the RTI of the different departments on the Dashboard.

Manage RTI

This section helps us to manage the RTI of different departments in the University. It will give us a list of all the RTI. We can search the RTI with the help of search boxes provided under all the fields. When we view the RTI, we see the summary page of the RTI.

When we view the RTI, we see the summary page of the RTI. We can manage the RTI in the following ways

  • Forward RTI - We can select the university department in which we need to forward the RTI. Select the Department name from the drop-down and select the date by which the response is required. Then Click the ‘Forward RTI’ button.

  • Update - We can update the RTI by clicking on the ‘Update’ button.

  • Disable Update - We can disable the RTI update by clicking the ‘Disable Updates’ button.

  • Add an RTI- We can add a new RTI by following the steps

  • Click on the Add New RTI button.

  • Enter the details of the RTI like RTI Number, Seeking Person - Name, (Address), Seeking Person - Address, Date of Request, Date of Response, Days to Respond, and Information Sought.

  • Upload a copy of RTI

  • Click on the Add RTI button.

Then your RTI will be added. The RTI will be listed on the RTI management list. You can forward the RTI to the department concerned.

Activity Logs

Activity logs record the activities done by the user in the module. For example, if the RTI is forwarded to any department, it will be reflected in the activity log with a timestamp and by which user the update has been done.


Admin can fetch the reports of any service for a given period.


Admin can set RTI settings by clicking on the Action icon present at the end of the row.

Organization Login


Admin can view department specific RTI in this login. The RTI assigned to our department will be listed below. Click on the RTI Registration number to view the details of the RTI.

Enter the response, upload the file, if any, and click on Update. The response will automatically be given to the CPIO, You can click on the PDF button to see the response in PDF format and take a print for offline use.


Roles in RTI Management

Role NameDescription
rti_officerThis role is to be provided to the CPIO officer of the University, who initially registers the RTI received at the University.
rti_departmentThis role is provided to the administrative post from the particular organization unit that handles the RTI. Once the role is applied, the RTI forwarded by the CPIO officer's visible to the particular person.
rti_first_appellate_authorityThis role is for the First Appellate Authority of the University who handles all the cases received under the FAA.
rti_admin_viewThis role can only view the RTI cases registered in the University.

Workflow Diagrams

Activity Diagram


Use Case Diagram


External Resources

📹 Module Training Video ⤤

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