Admission Admin guide

Document TitleAdmissions Admin Guide
Document NumberADM - 001
Author(s)Senior Solution Architect, Product
Senior Analyst, Operations
Approved bySenior Manager, Operations
Approval DateApril 1, 2026

Admission Portal Configuration Guide (2026–27)

1. Pre-launch Readiness Check

Verify all critical items are in place before configuring anything.

Confirm these four items before going further. If any are missing, complete that section first:

  • Registration dates are set
  • Program eligibility criteria added
  • Basic fees configured
  • Portal content updated (Introduction, Prospectus, Contact, Help)

TIP
Keep the student portal open in a separate browser tab throughout setup; you can instantly verify each change as you make it.


2. Public Notices

Candidate portal has public notices section which can be configured to show all the announcements.

Steps

2.1 Go to Notifications → Add Notification

2.2 Fill in the title and description. Attach a file or URL if needed.

2.3 Set status to Published. For critical announcements, enable the Featured flag — these appear prominently at the top of the portal.

Checklist

  • At least one notice is visible on the student portal
  • The important notices can be marked as Featured

3. Portal Content

Introduction, prospectus, registration instructions can be configured in this section.

Navigate to Settings → Portal Management for all items below.

3.1 Institution Introduction

  • Go to Portal Content
  • Find Admission_intro
  • Enter the content to be displayed
  • Save changes

Output


3.2 Prospectus

  • Go to Portal Content
  • Find prospectus_link
  • Add the URL in the content and save changes

Output

The prospectus will be updated in the following places.


3.3 Registration Deadline

  • Go to Settings
  • Navigate to Utilities
  • Scroll to the bottom of the page
  • Click on Configure Registration Date to set the registration deadline

Output


3.4 Instructions & Registration Content

Located under Site Configuration

Includes:

  • Registration instructions
  • Form declarations

✔️ Check: Are the instructions clear and complete?

Output


Checklist

  • Introduction displays correctly under the institution name
  • Prospectus link opens correctly
  • Registration instructions are clear and complete

4. Contact & Support Details

Contact Us, Footer, and “Need Assistance” section

4.1 Contact Us (Address, Email, Phone Number)

  • Go to Admin Portal → Portal Content
  • Click on support_address
  • Update the HEI address

Output


  • Go to Portal Content
  • Find contact_us_address
  • Enter the address in the content
  • Click on Update

Output


4.3 Need Assistance

This information is fetched from the Information page (Under the Base Module).

To edit:

  • Go to the Home Page → Base → Core Module → Information, and update the contact number and email ID

Output


Checklist

  • Correct email is shown (Admissions or Registrar, as appropriate)
  • Contact details are visible on the “Contact Us” page
  • Footer contact details are correct
  • “Need Assistance” matches the main contact details

5. Help Center & FAQs

Reduce repetitive support queries before launch

Steps

  • Go to Setup FAQs
  • Click Create New
  • Add:
    • Question
    • Solution
    • Category (optional)
    • Status = Active

Common FAQs

  • How to apply?
  • What documents are required?
  • How to pay fees?
  • What are the eligibility criteria?
  • How to check application status?

Checklist

  • Common student questions are answered in the FAQs section

6. Fee Configuration

Map fee heads to programs — verify values carefully

IMPORTANT
This is a sensitive section. Double-check all values before going live.

Steps

  • Click on the Programme Registration/Recurring Fee to configure the category wise(if applicable) registration fee of the programme.
  • Select the eligible programme & applicant category and add its registration/recurring fee as mentioned in the admission prospectus.

Fee Types

  • Registration Fee: One-time fee
  • Recurring Fee: Variable/subsequent fee

If fees are not updating after saving, append site/flush to the candidate portal URL and refresh the page

Checklist

  • All programs are mapped to fee heads
  • Fee values are correct and visible on the student portal

7. Program Configuration

Admission criteria controls what students see during application

Criteria Settings

CriteriaEffect on Student Form
EntranceExam center selection is shown
MeritNo exam center selection
BothDepends on the program setup

Checklist

  • The correct admission criteria is selected for each program

8. Student View — End-to-End Check

Open the student portal and verify each item

Walk through the portal exactly as a student would.

Verify

  • Public notices are visible
  • Programs and eligibility criteria are correct
  • Prospectus opens correctly
  • Contact details are accurate
  • FAQs are accessible and helpful
  • Programs are open for application as configured
  • Category-wise application fee is correct
  • PDF output displays properly (photo issue is a known bug)

⚠️ Known Issues

IssueStatusWorkaround
Fee not reflecting after updateWorkaround availableAdd /flush to the portal URL and refresh
Featured notice display delayUnder reviewWait a few minutes after publishing

Final Go-Live Checklist

Content

  • All portal content reviewed (Introduction, Prospectus, Instructions)
  • FAQs added and active
  • Contact details are correct across all locations

Configuration

  • Fees configured and all programs mapped
  • Program admission criteria verified
  • Registration dates set

Verification

  • End-to-end student journey tested
  • PDF output reviewed
  • Public notices are visible and the Featured notice is set

All items checked? Your portal is ready to go live.

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